Website and service terms

Website information and service requests

Website content is provided for general information and service discovery. It is not a guarantee that a service is available in every country, suitable for every business or approved by a third-party platform. Features, examples, availability and commercial terms may change as services and external requirements evolve.

A submitted inquiry does not create a contract or require either party to proceed. Work begins only after the relevant scope, responsibilities, price, payment terms and other material conditions are accepted through the applicable written process.

• Use accurate information when making an inquiry.
• Review the written scope before authorizing work.
• Do not treat examples as guaranteed outcomes.
• Confirm current availability and jurisdictional requirements.

Acceptable use and customer responsibilities

Users must not interfere with website security, attempt unauthorized access, introduce malicious code, scrape at a harmful rate, impersonate another person, submit unlawful material or use a service to support fraud, abuse, sanctions evasion, intellectual-property infringement or platform-policy circumvention.

Customers are responsible for the legality and accuracy of their products, business information, advertising claims, customer data, account access and instructions. They must obtain necessary rights, notices and consents before asking Pandawm to use supplied material or connect third-party systems.

• No unauthorized access, malware or service disruption
• No false identity, fabricated documents or deceptive claims
• No prohibited product, fraudulent payment or abusive messaging
• Required permissions for data, content, accounts and trademarks

Third-party platforms and external services

Advertising networks, AI services, search engines, payment providers, publishers, hosting companies and other third parties operate under their own terms and technical systems. Their review, delivery, ranking, citation, account, transaction and availability decisions are outside Pandawm's direct control.

Pandawm does not guarantee account approval, uninterrupted access, a particular advertising result, search rank, AI mention, publisher acceptance, card issuance or merchant acceptance. A change by a third party may require the scope, timing or feasibility of work to be revised.

• Third-party terms apply to their accounts and services.
• Customers remain responsible for maintaining authorized access.
• External fees and media spend are separate unless stated otherwise.
• Material platform changes may require a new written decision.

Fees, intellectual property and confidentiality

Project fees, payment dates, taxes, expenses, refund conditions and consequences of late payment are defined in the applicable written agreement. Unless that agreement says otherwise, third-party charges, advertising spend, taxes and customer-side production costs are not included in a service fee.

Each party keeps ownership of material it owned before the engagement. Rights in new deliverables, tools, templates, licensed assets and third-party material follow the written agreement and applicable licenses. Confidential information must be used only for the agreed purpose and protected with reasonable care, subject to legal disclosure obligations and stated exceptions.

• Written commercial terms govern payment and delivery.
• Pre-existing tools and materials remain with their owner.
• Deliverable rights follow the signed scope and applicable licenses.
• Confidential information is limited to authorized purposes.

Disclaimers, liability and ending a service

To the extent allowed by applicable law, website information and services are provided subject to the conditions and limitations in the relevant agreement. No statement should be interpreted as a guarantee of ranking, platform approval, traffic, leads, revenue, uninterrupted availability or a specific commercial result.

Liability allocation, exclusions, caps, indemnities, suspension, termination, transition assistance and dispute procedures are governed by the applicable signed agreement and mandatory law. If no project agreement exists, use of the public website may be suspended for abuse or security risk. Provisions that logically continue after termination, such as payment, ownership, confidentiality and dispute terms, remain effective.

• External-platform and market outcomes are not guaranteed.
• Mandatory consumer or statutory rights are not excluded.
• Material breach or security risk may justify suspension.
• The signed agreement controls project-specific conflicts.

Related services and guides

• International growth work built around clear scope and reviewable evidence
• Tell us the market, offer and decision you need help with
• Privacy policy
• A clearer path from global visibility to qualified inquiries